Be Part and Be Connected

Experience Connectivity at its Finest: Where Quality Meets Connection

About Us

IT911 Wired Internet Services is a revolutionary micro ISP that provides community-based internet bandwidth management services to clients in the Philippines. The company was founded in June 2020 by a team of highly skilled IT professionals who saw a need for a more personalized and community-focused approach to internet services.

Drawing on their extensive experience in the industry, the founding team developed a unique service offering that is tailored to the needs of individual clients. By partnering with PLDT iGATE and Small Medium Enterprise (SME) accounts, IT911 Wired Internet Services is able to provide and manage internet bandwidth within the community using Fiber to the Home (FTTH) technology. ...

From the outset, the company was committed to providing exceptional customer service and technical support. The founding team included three IT staff trained under I.T.LLectual Manila, who were able to support the technical network cabling, as well as one staff member who is a Mikrotik Certified Network Associate (MTCNA) trained under Mikrotik Philippines.

With its unique service offering and customer-centric approach, IT911 Wired Internet Services quickly gained a reputation as a trusted and reliable provider of internet services in the Philippines. The company is located in B1 L7, Megaville 01, Nagpayong II, Pinagbuhatan, Pasig City, and is registered with the Department of Trade and Industry (DTI), the BIR, and the National Telecommunications Commission (NTC) for Value Added Services.

Mission

To provide a high-quality and dependable internet connection, as well as immediate customer and technical support that exceeds customer satisfaction.

Vision

To become a high-quality and dependable micro internet service provider in Pasig and other cities throughout the Philippines.

Services

Provide fast, reliable & stable internet with efficient & effective repair teams and have a courteous and accommodating customer relation team. Good after sales and customer relations services where you can talk to us thru group chats or Call & Text messages regarding to your Concerns

Fiber Optic Network Installation

We offer fiber optic broadband connection to the community to provide high-speed internet services to residentials and commercials.

Internet Packages

We offer a variety of affordable internet plans to meet the needs of different customers, from basic plans for individual users to more advanced plans for businesses and organizations.

Technical Support

Our team of experienced professionals provides technical support to ensure that our networks are always running smoothly.

Customer Service

We are committed to providing excellent customer service, and our support team is available to answer questions and troubleshoot any issues.

Our Great Team

Our dedicated and hardworking team.

Ryan Paulo Tablan

Team Leader

We priority quality of service.

Romel Celo

Technical Support/Installer

Client satisfaction is our priority.

Aaron Gonzales

Staff

Quick customer and technical supports

Angelyn Osal

Clerk Staff

Serving with Speed, Smiles, and Accuracy!

PLANS

Choose the plan that best suits your requirements, and experience the power of high-speed internet with IT911 Wired Internet Services. Here are our competitively priced internet plans at IT911 Wired Internet Services

Frequently Asked Questions

Here are the most common questions we have gathered for the recent transactions.

  • Slow, Intermittent and No Internet Connection

    Here are some list of possible reason of No Internet Connection

    1. Modem Problem (Nareset, Nasira, Power Supply)
    2. Connector (Nagloose, naputol ang fiber sa loob)
    3. Fiber Cut from NAP to Client (Naipit, Naputol, Nangatngat ng Daga, Nasabitan, Nakadkaran ng ibang naglalatag)
    4. Fiber cut Main Line(Naipit, Naputol, Nangatngat ng Daga, Nasabitan, Nakadkaran ng ibang naglalatag)

    Here are some list of possible reason of intermittent connection

    1. Mataas ang Usage (Meron nagdadownload ng malalaking files, Madaming connected devices)
    2. Baka malayo sa wifi (Baka one bar lang ang nasasagap sa wifi)
    3. Baka connected na ang buong kapitbahay kasi alam din ang password.

    Here's how you do a basic troubleshooting guide para macheck ang internet connection

    Ito po ay mga light indicator sa modem, Kapag may RED(๐Ÿ”ด) or walang ilaw ang inyong modem wag magatubiling ireport agad sa aming page para mapacheck po namin agad.
    Ito po ang aming page

    โžก๏ธ www.fb.com/it911wis โฌ…๏ธ
    ๐ŸŸข ๐˜พ๐™Š๐™‰๐™‰๐™€๐˜พ๐™๐™€๐˜ฟ - light-green light
    ๐Ÿ”ด ๐™‡.๐™Š.๐™Ž. (๐‹๐จ๐ฌ๐ฌ ๐Ž๐Ÿ ๐’๐ข๐ ๐ง๐š๐ฅ) - red light

    โœ…Basic Troubleshoot Guidelines

    1. RESTART your modem within 1 minute.
    2. WAIT and OBSERVE the blinking lights, make sure that the Fiber Optic cable and power supply are properly plugged in the outlet.
    3. TEST your connection using your device. Go to Google Chrome open (https://www.speedtest.net)
    NOTE: Before speedtest, make sure that the connected users to your modem are all disconnected. Just turn off their WiFi and proceed to Test.
    4. If there are no changes, message us for assistance.

  • 1. How do I pay may monthly bill?

    ๏ธโ˜‘ You can choose a payment method for your monthly internet bills below:
    1. DROP BY to our office IT911 Wired Internet Services at
    ๐Ÿ“ 007 B1 L7 Megaville Sandoval Ave., Nagpayong, Pinagbuhatan, Pasig City.

    2. Cash Deposit (Over the Counter) Banking Only

    3. ONLINE PAYMENT
    For online payments through bank transfer, please see the bank account details provided below: ๐Ÿ‘‡

    โ‡๏ธBPI Account
    Account Name: MARA EDEZA TOLARDE
    Account No: 980-9265-029

    โ‡๏ธUnion Bank
    Account Name: IT911 WIRED INTERNET SERVICES
    Account No: 002160727915

    โ‡๏ธGcash
    MAโ€ขAโ€ข EDโ€ขโ€ขA T.
    0995-750-6770

    Ensure your payment proof includes ๐—ก๐—ฎ๐—บ๐—ฒ, ๐——๐—ฎ๐˜๐—ฒ, ๐—”๐—บ๐—ผ๐˜‚๐—ป๐˜, and ๐—ฅ๐—ฒ๐—ณ๐—ฒ๐—ฟ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—ก๐˜‚๐—บ๐—ฏ๐—ฒ๐—ฟ. ๐Ÿงพ Send it via Facebook or email for verification. ๐Ÿ˜Š
    2. Where to view my invoice and payment receipts after confirmation
    โ˜‘ For your billing:
    โ˜‘ IT911 will send your monthly invoice to your email 5 days before your due date.
    โ˜‘ You may also view your bill by logging into IT911 Subscriber Zone using this link

    โžก๏ธ Click Here for IT911 Main Pasigโฌ…๏ธ โžก๏ธ Click Here for Highway 2000โฌ…๏ธ
    โ˜‘ Username: 'your email address'
    โ˜‘ Password : TEMPORARY1234
    3. How to Re-connect my account?
    โ˜‘ If your account was suspended due to unsettled bills, You may message our Official facebook page for assistance.

    โžก๏ธ www.fb.com/it911wis โฌ…๏ธ
    โ˜‘ You will be requested to fill-up the form for your concern.

  • For faster processing of appication please message us directly on our facebook page.

    โžก๏ธ Click Here for IT911 Main Pasigโฌ…๏ธ โžก๏ธ Click Here for Highway 2000โฌ…๏ธ

Contact Us

Location:

007 B1 L7 Megaville 1, Nagpayong 2, Pasig City, Philippines.

Website:

www.it911wis.com